Assessment of the Capacity of Organizational Resilience in Controlling Secondary Drought Crisis Emphasizing Organizational Learning as a Mediator: A Case Study of Municipalities in Isfahan, Iran

INTRODUCTION: Environmental hazards caused by climate change and urban life prevailing practices have had a much greater impact in recent years than the past. Aquatic ecosystems are not immune to such threats their consequences, as droughts emergence of interconnected crises. Since crisis studies interdisciplinary, organizational capacity decision-making entities areas plays vital role controlling these complex environmental changes. Therefore, this study aims investigate resilience guiding perspective management process emphasizing learning from experience. The objective is assess public official organizations Isfahan, Iran, regarding risks drought crisis. METHODS: This proposes applying Delphi method, Bulls-eye Gray relational analysis based on previous theoretical studies. begins entering initial weight method into algorithm integrated weighing values uncertain indicators, followed describe classification Iran. statistical population consists experts professionals active municipalities Isfahan. data decision matrix were obtained valid structured questionnaire (Cronbach’s alpha=0.79) administered sample 70 individuals with examining quality decisions municipal 15 districts who purposefully selected for sampling. prioritized relative capacity. FINDINGS: three indicators investment, specification roles, stability showed highest weight, while experiences, reconstruction planning, emergency services, risk insurance coverage order lowest weights. Organizational studied can be defined levels: 1) 6, 5, 8, 12 capacity; 2, 11, 9, 14, 15, 4 weaknesses indicators; 3) 1, 3, 7, 10, 13 intermediate between two levels. CONCLUSION: Considering that larger number Isfahan low levels resilience, status formal does report favorable conditions among research indicators. more attention required improve aforementioned achieve conditions. Awareness level helps promote learning, improves process, planners managers perform better critical situations.